Got a question? Check out the Frequently Asked Questions below! If you can't find the information you need, please contact Chiara Anne at email@example.com or call on (08) 9500 9933
DO YOU OFFER SAME DAY DELIVERY?
Unfortunately we do not offer same day delivery. All orders require a minimum 24 hours notice, this ensures that you are receiving the freshest quality from the morning market run. If you require your order urgently please contact Chiara Anne at firstname.lastname@example.org or call on (08) 9500 9933
DO YOU DELIVER ON WEEKENDS?
Currently we do not offer weekend delivery, however if you wish to place a special request for a weekend delivery please contact Chiara Anne at email@example.com or call on (08) 9500 9933. Any orders placed online with a weekend day selected will automatically get delivered the next business day.
VALENTINES DAY AND MOTHERS DAY IS ON A WEEKEND, WILL YOU DELIVER ON THE ACTUAL DAY?
Absolutely! We will be making beautiful floral deliveries all of Valentines Day and Mothers Day weekend. Just select your preferred day in the date picker!
I SELECTED DELIVERY FOR TODAY AT CHECKOUT AND IT WASN'T DELIVERED
As noted throughout our website, all orders require a minimum 24 hours notice. If you select a delivery date for the same as the date ordered, the order will automatically get delivered the next business day. For special requests for same day delivery please contact Chiara Anne at firstname.lastname@example.org or call on (08) 9500 9933.
WHERE DO YOU DELIVER?
Chiara Anne Floral Couture delivers to Baldivis and surrounding areas absolutely FREE of charge. See our current delivery zones and their charges here
WHAT IF YOU DON'T DELIVER TO MY CHOSEN LOCATION?
If your location is not currently in our standard delivery area please contact Chiara Anne at email@example.com or call on 0414 637 778 to request delivery outside of our standard zone.
WHAT DO I DO IF I AM UNSATISFIED WITH MY DELIVERY?
If for any reason you are dissatisfied with your flowers please contact Chiara Anne within 48 hours and email through a photo to firstname.lastname@example.org to arrange for a replacement to be created and swapped over.
Wednesday: 10.00am - 5.00pm
Thursday: 10.00am - 5.00pm
Friday: 8.00am - 11.00am
Saturday & Sunday: On Location
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Place your orders before 5pm for NEXT DAY delivery. Delivery days are WEDNESDAY to FRIDAY only! Christmas closure will be on Friday the 21st of December reopening on Wednesday the 9th of January. So No deliveries can be made during this time, any orders placed during the Christmas period will be delivered when we reopen. - Have a wonderful Christmas and New years! Dismiss